Updating your sound

It’s ridiculous that we even have to write this post.

Camilla, a certified MCP (Microsoft Certified Professional), has almost four years technical writing experience. Before working as a writer, she was a technical support helping people to solve their computer problems.

More importantly, it’s usually a pretty easy problem to resolve. If you don’t hear sound from your external audio devices, like speakers and headphones, you can check if their cable is broken.

You can plug them to in another computer and see if they work in another computer.

Update: Microsoft has released a new patch to resolve the problem.

Windows Update KB4468550 now removes the driver automatically from systems that received it incorrectly.

She enjoys providing solutions to computer problems and loves exploring new technologies.

Microsoft could just release a new Intel audio driver update that fixed the problem rather than forcing Windows users to hunt down blog posts and do this kind of tweaking.The rest of the official Microsoft blog post outlines the instructions for removing the buggy driver.To do so, you’ll need to launch the Device Manager and locate a device named something like “Intel SST Audio Controller.” You’ll open the device’s properties window, uninstall it from your system, and tell Windows to delete the device driver. Windows will detect the device and install the correct driver. For detailed step-by-step instructions to fixing this problem, read Microsoft’s blog post.(This quite often happens after an upgrade to Windows 10 from an earlier version of Windows.) The simplest way to check if this is what has happened is to uninstall your audio driver: If experimenting with different sound formats and uninstalling your audio driver didn’t bring back your sound in Windows 10, it’s likely that you’re using the wrong audio driver.There are two ways you can get the right audio driver: manually or automatically.

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